GoHyds
Last Updated: March 2025
At GoHyds, we value your privacy and are committed to protecting your personal data. Here we will explain how we collect, use, store, and protect your information when you visit our website and make purchases. By using our website, you agree to the terms outlined.
1. Information We Collect
We collect the following types of information when you visit GoHyds and use our services:
- Personal Identification Information: When you make a purchase, we may collect details such as your name, email address, phone number, shipping address, and billing address.
- Payment Information: We may collect payment information such as credit card details, but please note that we do not store your payment information directly. This is processed through secure payment gateways.
- Account Information: If you create an account, we collect your username, password, and any other information you provide for account creation.
- Usage Data: We may collect data about how you interact with our website, including pages visited, time spent on our site, and products viewed.
- Cookies and Tracking Technologies: We use cookies to improve your user experience and track usage patterns. This includes remembering items in your shopping cart, logging you into your account, and analyzing site traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: To fulfill and ship your orders, handle returns, and provide customer service.
- To Improve Your Experience: To customize your shopping experience, offer personalized product recommendations, and improve the functionality of our website.
- Marketing: We may send promotional emails or notifications about new products, sales, or special offers. You can opt out of marketing emails at any time by following the unsubscribe instructions in the email.
- To Comply with Legal Obligations: To meet legal requirements and resolve disputes.
3. How We Protect Your Information
We implement a variety of security measures to ensure the protection of your personal information. This includes encryption, firewalls, and secure server technology to protect your data during transmission and storage. We also require third-party payment processors to follow strict security protocols.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the purpose of:
- Processing Payments: We may use third-party payment processors to handle payment transactions securely.
- Shipping Providers: We may share your address with shipping carriers to deliver your products.
- Analytics and Marketing: We may share non-personal data (e.g., site usage) with analytics or advertising partners to improve marketing campaigns and services.
These third parties are prohibited from using your personal information for any other purpose.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding the personal data we hold. These rights may include:
- Access: You can request to see what personal data we have collected about you.
- Correction: You can update or correct any personal information we have on file.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., for legal compliance).
- Opt-out of Marketing: You can opt out of receiving marketing communications at any time.
To exercise these rights, please contact us at support@gohyds.com.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track your preferences and improve our services. You can disable cookies through your browser settings, but please note that some website features may not function properly if you do so.
7. Third-Party Links
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their practices. We recommend reviewing their privacy policies before submitting any personal information.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:
GoHyds
Email: support@gohyds.com
Phone: +351 935 365 972